Terms & Conditions

Terms & Conditions

These Terms & Conditions (“Terms”) constitute a legally binding agreement between Yugen Creatives (“we,” “our,” “us”) and the client (“you,” “your”) in relation to the purchase of our social media management, marketing, and related services.

1. Contract Terms

All payments are for a one-off service package or agreed contract term unless otherwise specified in writing.

2. Renewals & Billing

We do not provide automatic renewals or recurring billing unless explicitly agreed in a service contract.

3. Pricing

Prices for services are quoted in [HK$, JPY, USD] and are subject to change without prior notice.

4. Payment Requirement

Full payment or an agreed deposit is required before service commencement, unless otherwise specified in a formal agreement.

5. Order Confirmation

Confirmation of your order, including service start date, will be sent to your registered email address after checkout or contract signing.

6. Agreement to Terms

By purchasing a service, you confirm that you have read, understood, and agreed to these Terms in full.

7. Limitation of Liability

• We are not liable for any loss of business, reputation, or revenue resulting from changes to social media platforms, algorithm updates, or account suspensions beyond our control.
• We make no guarantee of specific follower growth, engagement levels, or sales outcomes unless explicitly stated in writing.
• Our total liability in any circumstance shall not exceed the total amount paid for the service in question.

8. Governing Law

These policies are governed by and construed in accordance with the laws of Hong kong. All disputes shall be subject to the exclusive jurisdiction of the courts in Hong kong.